About the job
What the role is:
The Manager in the Industry Development Division 1 is responsible for the effective implementation, monitoring, and evaluation of key programmes and policies, including the SkillsFuture Level Up Programme (SFLP) and sustainability initiatives. This role requires close engagement with both internal and external stakeholders to ensure successful programme delivery, data integrity, and continuous improvement of processes.
Reporting to the Team Lead, you will contribute to enhancing the impact and effectiveness of industry development initiatives.
What you will be working on:
1. Programme Policy Review and Monitoring
Support programme roll-out:
- Engage and coordinate with stakeholders to implement programmes and policies, including gathering training statistics for tracking and reporting.
Data extraction and interpretation:
- Extract, interpret, and share data to support interventions and programme delivery.
Review operational policies:
- Identify areas for improvement in operational policies and processes of programmes.
Evaluate programme impact:
- Conduct regular reviews and evaluations to assess programme effectiveness.
Drive CET interventions:
- Collaborate with internal stakeholders to drive Continuing Education and Training (CET) interventions through sector-specific support plans.
Communicate findings:
- Present findings and recommendations to stakeholders and support the implementation of improvements.
2. Systems Coordination
Coordinate system transitions:
- Oversee activities related to system transitions, including data preparation and cleansing.
Participate in user testing:
- Engage in user requirements gathering and user acceptance tests to ensure system functionality.
Ensure data integrity:
- Review and maintain data integrity for programmes, agreements, and courses in the Training Grant System.
3. Administrative and Financial Oversight
Monitor programme budgets:
- Review and monitor programme budgets, cashflow utilization, and project outcomes.
Manage customer relations:
- Oversee Customer Relationship Management (CRM) cases and ensure timely responses.
Review access rights:
- Ensure user permissions for various systems are up-to-date and accurate.
Improve knowledge management:
- Review and enhance knowledge management processes within the division.
Streamline processes:
- Develop innovative solutions to improve work efficiency and productivity across
What we are looking for:
- Tertiary qualifications in a relevant field.
- Minimum 3 years of relevant experience, preferably in programme management or industry development.
- Strong command of English for both oral and written communication.
- Experience in data analysis and interpretation.
- Strong project management skills.
- Personal attributes: Fast learner, open-minded, resourceful, meticulous, collaborative, driven, and adaptable to a fast-paced environment.
- Experience in stakeholder engagement and collaboration.
Those without the relevant work experience but possess the required qualities are welcome to apply.
Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.